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 Response Speed |
our service is vertified as follows, according to the client's demand: ·Instant（ONLY for remote services） ·One hour ·Two hour ·Four hour ·Six hour ·next working day ·make reservation |
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| Service Speed |
reflect the capability of the engineer, sum up the whole execution process and share the information to resolve the problem accurately and dependably. To advance our speed, we set up the following systems: Training, R&D, Testing, Accumulation, Share. |
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| client's comments |
We will follow up every demand offered by the clients and give feed back timely; which will reflect our service quality more accurately and comprehensively. |
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| regular feedback
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Our sevice system will provide in-time information to the clients, proving our service quality. |
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| Service Center |
clients can dial to complains, by doing so, we will supervise and improve our service quality. |
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| Service as requested |
clients can select the service in terms of different situations, such as the number of computers, server environment, we will do regular response quarterly, which will ease the whole process.. We also offer self-made-service subject to the different IT demand and cost control in different enterprises. To give the clients more idea, we will offer various solutions, for client's reference and revision. These solutions are varied, according to the need and response speed. 1. Long-term engineer 2. Special-time engineer 3. 24 hours services |
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| IT Cost analysis |
We will offer regular IT cost analysis to show: ·Whether the IT Cost is overvalued, meanwhile to provide more economical solutions. ·IT Service demand is over-needed, recommend suitable solutions ·check the IT information from internet via the account offered. |
